Privacy Commitment

Privacy Policy

Last updated: September 11, 2026

1. Information We Collect

We collect minimal information to provide our live photo wall and guest sharing service securely:

Email for Account Identity & Billing
Event Metadata (Slugs, Titles & Dates)
Uploaded Media (Guest Photos & Videos)
Optional Guest Display Names
Facial Matching Descriptors (In-Memory Only)
Basic Usage Telemetry & Performance Logs

2. Data Usage & Protection

Your data is used exclusively to facilitate your private event galleries. We never sell your personal information or shared media to third parties. Uploaded photos are processed strictly to render galleries, power AI facial discovery, and provide analytics for event hosts.

3. Security Infrastructure

Memento is built on an enterprise-grade cloud architecture. All media uploads and database queries are encrypted both at rest and in transit via HTTPS / TLS 1.3. Hosts can set privacy passwords to prevent unauthorized access.

4. Media Retention Policy

Uploaded photos and event galleries are stored safely in your cloud vault according to your tier level:

Starter

30 Days Storage

Standard

90 Days Storage

Premium+

180 Days Storage

Note: Hosts can permanently export or purge their event data and all associated media at any time directly from the dashboard.

5. Contact & Support

For privacy-related inquiries, data deletion requests, or support, please contact our team directly: